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Luis Mejia Lozano is a dynamic IT Support Engineer and Consultant with extensive expertise in Exchange, Active Directory, Office 365, and networking. They currently serve as the General Manager at Tecnotix Solutions, leading business operations and strategy while managing cross-functional teams. Prior to this, Luis held various IT roles, including Help Desk Technician II at Experian and Technical Support at TotalPack Ltda, where they provided incident management and technical support across diverse environments. Luis holds a degree in Systems Engineering with a focus on Network Technology from Universidad Dr. Jose Gregorio Hernandez.