Pooja Mehrotra is an accomplished operations leader with a strong background in business transformation, strategy execution, and customer excellence. With experience spanning organizations like NAB, IBM, and Hewlett-Packard, Pooja has successfully led diverse teams to achieve operational excellence and drive significant improvements in customer experience. An IBM Certified Lean Master and Six Sigma Black Belt, Pooja is known for translating executive vision into actionable strategies that deliver measurable results. Pooja holds a Master’s degree in Computer Science from the Birla Institute of Technology, Mesra, and a Bachelor’s degree in Electronics Engineering from SSBT's College of Engineering & Technology.
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