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Han Phan has extensive experience in operational risk management and banking. They began their career as a Credit Analyst at Dun & Bradstreet from 2001 to 2003 and further honed their skills at National Australia Bank, where they served as Senior Analyst and Consultant in Specialized Business Services until 2006. After a role as a Credit Analyst at Landmark - AWB, Han worked as a Relationship Manager in Commercial Banking at Bank West from 2007 to 2009. They later held various senior roles at NAB, culminating in their current position as Associate Director of Operational Risk Management.