MTN Cameroon (MTNC) is a subsidiary of the MTN Group created on 15 February 2000, following the acquisition by MTN International of the first mobile operator in Cameroon, CAMTEL Mobile. In 19 years of activity, MTN Cameroon has imposed itself as the leader of the electronic communications market in Cameroon, and essential partner of the socio-economic growth of Cameroon. 

•	Since its creation, MTN Cameroon has massively invested in the construction of a 2G,3G and 4G network which is today the most robust and extensive in the country, and even in the Central African sub-region. The extension of this network enables MTN to cover roughly 93% of the population of Cameroon, and have redundant presence as well as an uninterrupted service in all the agglomerations of over 50 000 inhabitants.

•	MTNC plays a major role in the Cameroonian economy, and is one of the biggest private investors of the country (roughly USD 1.5 billion invested since 2000). MTN is also among the biggest contributors to State revenues in terms of taxes and customs duties paid. The investments realised by MTN Cameroon have contributed towards the growth of over a thousand SME partners and vendors of the company.  Amongst the essential investments of MTN, conspicuously features the connection of Cameroon to the WACS sub-marine cable, strategic tool that enables countries nowadays to access cost-effective and abundant high-speed internet. 

•	Since the year 2000, MTN Cameroon has created on average 74 new direct jobs each year being an overall of over a thousand direct jobs of which 40% are occupied by women. In addition, the  dynamism of its  activity provides daily income to about  200, 000 families.  

•	In 2005, MTN created the very first corporate foundation in Cameroon to which 1% of its profit after tax is allocated. This Foundation contributes to the welfare of communities by working in the areas of health, community development and education. 


Telecommunications

MTN Cameroon

This department is responsible for managing service delivery, operational efficiency, and ensuring customer satisfaction across various business functions.

Service Operations

This department provides assistance and support to customers, addressing inquiries and resolving issues related to products and services.

Customer Support Services

This department facilitates and manages coordination among sales activities and supports the sales process across territories.

Sales Coordination

The Managers team at MTN Cameroon is responsible for overseeing and coordinating various strategic and operational activities within the company. This includes financial management and reporting, digital transformation initiatives, customer experience enhancement, network planning and security, enterprise architecture, business strategy development, consumer segment management, performance management, and account management. Each manager plays a critical role in ensuring the company's robust presence in the market, driving innovation, and maintaining high standards of service and operational efficiency.

Managers

The Operations team at MTN Cameroon is responsible for ensuring the seamless functioning of various services and systems essential to the company's extensive mobile communications network. They oversee customer support operations, mobile financial services, revenue assurance, service operations, and digital transformation initiatives. The team also manages supply chain logistics, enterprise demand, network engineering, and oversees roaming and interconnect services. Additionally, they are involved in project management and training to ensure the continuous improvement and efficiency of MTN Cameroon's robust telecommunications infrastructure.

Operations

The Sales and Distribution Team at MTN Cameroon is responsible for driving revenue growth and expanding market reach through strategic sales initiatives and efficient distribution channels. This team manages relationships with retailers, vendors, and partners, ensuring the availability and accessibility of MTN’s products and services across Cameroon. They also oversee the implementation of sales strategies, monitor market trends, and work to increase customer acquisition and retention, thus contributing significantly to MTN Cameroon’s leadership in the telecommunications sector.

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People (9)

Jobs (0)

Other teams

Customer Support Services

Sales Coordination

Managers

Operations

Sales and Distribution Team

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People (9)

Jobs (0)

Other teams

Customer Support Services

Sales Coordination

Managers

Operations

Sales and Distribution Team

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