Gaurav Shah serves as the Vice President - Global Head of Delivery & Support at Motadata since November 2023, leading operations for over 100 customers and 250 contracts globally, with a focus on AI-driven business process automation and ML-powered analytics to address IT operations challenges. Prior to this role, Gaurav was the AVP - Delivery & Business Development at Skyvera, overseeing operations in Europe, Africa, and India while ensuring customer success and revenue accountability. Gaurav's extensive experience includes multiple positions at STL - Sterlite Technologies Limited from 2011 to 2023, various roles at Tech Mahindra from 2005 to 2011, and initial roles at Vodafone and Ashima Ltd. Gaurav holds an Executive Diploma in Operations Management from the Institute of Management, Nirma University, along with certifications in IT project management and a B.E. in Electrical from Gujarat University.
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