Erin Machin possesses a robust background in operations and customer service, currently serving as Team Manager for Complaints at Monzo Bank since August 2019, having previously held roles as a Customer Service Representative. Prior experience includes positions as Sales Support Coordinator and Receptionist at Hilton and a Directorship at Taking the Fish Ltd. Earlier roles featured a Supervisor position at Debenhams and a Department Manager/VM role at Primark Stores Ltd, where notable achievements included leading the store to achieve the highest sales in the UK for a ladies top through effective visual merchandising. Erin Machin holds a BA (Hons) in International Retail Marketing from Glasgow Caledonian University and completed education at St Modan's High School.
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