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Ray Cairnes has extensive experience in learning and development, having held leadership positions in various organizations. At Omnicom Media Group, Ray established a global strategy for organizational development and managed a substantial budget while reducing vendor costs. As Head of Training at Oracle, Ray drove the global learning strategy for Maxymiser, enhancing product implementation through Lean Principles and project management. In the role of Global Director of Strategic Services at Docebo, Ray led a technical team to implement platform solutions, improving customer value realization. Currently, as Vice President of Customer Success at Monolith, Ray oversees Solutions Engineering and Customer Success teams, ensuring smooth integration of pre-sale and post-sale support. Ray's earlier experience includes managing talent development projects at Accenture and leading Client Services at Fuse Universal, where innovative learning solutions were developed for major brands. Educational qualifications include a Bachelor of Arts from the University of Virginia and a Master's degree in Education from Virginia Commonwealth University.