ModSquad provides on-demand customer support, content moderation, social media, and community management services globally.

Internet

ModSquad

ModSquad's headquarters in Sacramento, CA, United States

Amy Pritchard

Mary H. Lex

Mike Pinkerton

Tim Rolston

Richard Weil

Brian Tonar

The Customer Support Team at ModSquad is dedicated to delivering exceptional service to clients and their customers by addressing inquiries, resolving issues, and providing support across various channels. Team members, including Customer Care Advocates and Support Specialists, engage with users in multiple languages while ensuring a high standard of professionalism. Their goal is to enhance customer satisfaction and foster positive user experiences through responsive communication and expert assistance.

Customer Support Team

The Sales and Account Management Team at ModSquad is responsible for driving revenue growth through strategic sales initiatives and maintaining strong relationships with clients. This team focuses on identifying new business opportunities, managing client accounts, and ensuring customer satisfaction by delivering tailored solutions in customer support, content moderation, and community management. Their collaborative efforts optimize sales operations and enhance client experiences, contributing to the company's overall success.

Sales and Account Management Team

The Human Resources Team at ModSquad is dedicated to fostering a supportive and productive work environment by managing talent acquisition, employee relations, benefits, and compliance. They streamline recruitment processes, enhance employee engagement, and ensure compliance with regulations while leveraging HR analytics to drive strategic initiatives that align with the company’s mission of delivering exceptional customer support and community management services globally.

Human Resources Team

The Leadership Team at ModSquad drives the strategic vision and operational excellence of the company, overseeing diverse functions such as revenue generation, people management, client services, and information security. This team collaborates to align business goals, enhance customer experiences, and foster a supportive and innovative workplace culture, ensuring ModSquad remains a leader in on-demand customer support and community management services.

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ModSquad

Org chart

Teams

Customer Support Team

Sales and Account Management Team

Human Resources Team

Leadership Team

Offices

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ModSquad

Org chart

Teams

Customer Support Team

Sales and Account Management Team

Human Resources Team

Leadership Team

Offices

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