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Andrea Mendez

Gold Customer Sucess Manager

Andrea Mendez has extensive experience in customer success and account management, currently serving as a Gold Customer Success Manager at RingCentral since June 2024, following the acquisition of the Mitel Cloud business. Previously, at Mitel, Andrea managed a portfolio of 50 accounts with a monthly recurring revenue of $307,092 and transitioned from a Bronze Customer Success Manager role managing 632 accounts. Andrea's background also includes significant roles at Windstream Communications, where responsibilities ranged from managing a customer base of over 285 accounts as an Account Manager to handling RFPs as an Analyst II. Additional prior experience includes customer service and accounts receivable positions at Blue Cross and Blue Shield, Mercury Print Productions, and Top Friendly Markets. Andrea holds a degree from the Southeastern Academy of Travel & Tourism in Kissimmee, Florida.

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