James Doust is an experienced professional in customer analytics and technology management, currently serving as the National Manager of Customer Analytics and Insights at Mirvac since June 2022. Key objectives in this role include enhancing the customer experience, fostering relationships with customers, and ensuring a positive return on investment in customer data. Previously, James held various positions at Lendlease, including Product Owner for Analytics, focusing on optimizing data usage for business insights. James's extensive background also includes leadership roles at Charter Hall, where responsibilities ranged from Head of Information & Analytics to Acting Chief Technology Officer, successfully driving cultural change towards data-centric decision-making. James's earlier career featured multiple positions in project management and consultancy, particularly in the field of Siebel software, as well as an adventurous stint rowing across the Atlantic. James holds a Master's degree in Civil Engineering and Management from the University of Birmingham.
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