Sriram Padala is a Senior Software Engineering Manager at Microsoft, currently leading efforts to maintain 99% uptime for LiveChat services across global data centers. With over 20 years of experience in the tech industry, Sriram previously held positions at companies like Nuance Communications and Cisco Systems, where they demonstrated a strong capability in optimizing network performance and ensuring application availability. Sriram earned a Master of Computer Applications from IGNOU and a Bachelor of Computer Applications, also from IGNOU, building a solid foundation in computer science. Throughout their career, Sriram has been recognized for their strategic leadership and commitment to operational excellence.
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