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Rich McLain is a Senior Program Manager at Microsoft with over 20 years of industry experience. They are skilled in project and people management, with a focus on compliance policy governance, release management, and engineering. Rich has previously held positions at Adobe Systems Inc, where they managed customer quality assurance and streamlined partner program administration. They hold a B.S. in Industrial & Labor Relations from Cornell University and enjoy exploring the Pacific Northwest and engaging in writing and multimedia projects during their free time.