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Randy Robbins is a Senior Escalation Engineer at Microsoft, driven by a passion for empowering others through technology. With over 22 years of experience in IT, they have held various roles, including Cloud Solutions Architect and Director of Information Technology, where they led enterprise migrations to Microsoft 365 and Azure. Randy's expertise extends to mentoring teams and driving technology transformations, consistently focusing on creating strategies that leverage evolving technology landscapes. Currently pursuing a Bachelor of Arts in Business Administration and Management at North Carolina State University, Randy aims to help others navigate the possibilities of the Microsoft Cloud.