ÂÜÀòÂÒÂ×

Anaelle Terrien is a results-oriented Customer Success Manager currently serving as the Regional Team Lead for the Americas and Digital CSM at Microsoft. With over five years of experience in the cloud business, sales, and business strategy across the tech, media, and telecom sectors, they have a proven track record in enhancing customer satisfaction and product adoption. Anaelle has held positions as a Value Engineering Consultant at Infor and has conducted research at FTI Consulting Dubai. They hold dual master's degrees in Information Technology from ISEP Paris and Business and Information Technology from Hochschule Luzern. Fluent in French and English, Anaelle combines technical expertise with a commitment to maximizing client value.