Metro Rod is the UK’s leading commercial, drainage, pump and tanker solutions company. 

Our scale, expertise and experience allow us to take on any challenge, and we use the latest technology and techniques to carry out over 235 000 jobs each year. Safety and customer care are important cornerstones of our service, and our health and safety policies are highly evolved and compliant with the highest national accreditation standards.

We work with businesses of all sizes to keep their drains clear and flowing smoothly. Our national business customers trust us across multiple sectors, including facilities management, retail, water utilities, social housing, education, hospitality and many more. As a franchise network, we also work with local businesses and customers in the private and public sectors.
Our reactive and planned services mean we are always on hand when you need us. Our network consists of over 500 trained pump and drainage engineers who are available 24/7/365 across the UK, to support you with your pump and drainage needs.

Metro Rod is owned by Franchise Brands PLC, a group of international multi-brand franchisors with a combined network of over 450 franchisees. As such, it benefits from the management, resources and highly professional range of central support services that Franchise Brands is able to provide.


Commercial

Commercial Real Estate

Property Maintenance

Utilities

Metro Rod

Metro Rod's headquarters in Macclesfield, United Kingdom

This department focuses on managing and developing relationships with key national clients to drive sales and maximize revenue.

National Accounts

The Engineering and Technical Development team at Metro Rod is responsible for innovating and enhancing the technical solutions used in drainage and pumping services. This team comprises experts who develop cutting-edge robotic technologies, ensure engineering excellence, and provide technical support to engineers in the field. They work collaboratively to streamline operations, improve service delivery, and maintain the highest safety and quality standards essential for the company’s diverse client base.

Engineering and Technical Development

The Operations Team at Metro Rod is responsible for overseeing and coordinating the day-to-day activities of the company's extensive drainage and pump services. They ensure efficient scheduling and resource allocation, manage the performance of over 500 engineers across the UK, and maintain high standards of safety and customer care. By leveraging technology and data-driven insights, the team optimizes operations to handle the high volume of jobs effectively, ensuring timely and effective service delivery to clients across various sectors.

Operations Team

The Sales and Marketing team at Metro Rod plays a pivotal role in driving business growth and enhancing brand visibility within the commercial drainage and pump solutions industry. This team is responsible for developing strategic marketing campaigns, managing key accounts, and fostering relationships with franchisees and business partners. By leveraging market insights and innovative sales initiatives, they ensure that Metro Rod continuously meets the diverse needs of its clientele while promoting its commitment to safety and exceptional service.

Sales and Marketing

The Digital Administration Team at Metro Rod is responsible for managing and optimizing the company’s digital platforms and client portals. This team ensures seamless communication and coordination between internal staff and clients, maintains accurate digital records, and supports the delivery of services through effective use of technology. By streamlining administrative processes and enhancing user experience, they contribute to operational efficiency and improved customer satisfaction across Metro Rod's diverse service offerings.

Digital Administration Team

The Finance and Administration team at Metro Rod plays a vital role in overseeing the company’s financial health and operational efficiency. This team manages budgeting, financial reporting, and credit control, ensuring that resources are allocated effectively to support the company’s extensive service offerings. Additionally, they maintain administrative functions to enhance performance and compliance, contributing to the overall success and growth of the organization within the franchise network.

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People (5)

Jobs (0)

Other teams

Engineering and Technical Development

Operations Team

Sales and Marketing

Digital Administration Team

Finance and Administration

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People (5)

Jobs (0)

Other teams

Engineering and Technical Development

Operations Team

Sales and Marketing

Digital Administration Team

Finance and Administration

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