Jerome Kevin is an experienced project management professional with over 9 years in management and 6 years specializing in marketing operations, data research, and analytics. Currently serving as Operations Manager - Service Delivery at Merit since March 2017, Jerome excels in business automation, data research, campaign management, social media, and Salesforce management, with a focus on lead generation and data analysis for high conversion rates. Prior to this role, Jerome held the position of Operations Team Manager at CSS Corp, overseeing daily operations and managing a team of 6 Team Leads and 120 Associates. Jerome began their career at CSS Corp as a Customer Service Team Lead, delivering exceptional customer service and leading a specialized team of product sales experts. Educationally, Jerome holds a Bachelor of Arts in Economics from Bhartiya Shiksha Parishad, completed in June 2008.
Location
Chennai, India
Links
This person is not in any offices