Lela T. is a skilled professional with a diverse background in operations and community building. Currently serving as the Technical Cards Operations Manager at Mercury since October 2022, Lela has also held positions such as Cards Operations Specialist and Onboarding Specialist - Risk. In addition to this role, Lela is the Founder of Sisters in Grace, an initiative aimed at empowering women and nurturing the next generation of black women, and Luxely, since August 2022. Prior experience includes a Business Development Representative at Phreesia, where the focus was on enhancing healthcare experiences, and a Covid-19 Support Representative with the Ontario Ministry of Health, providing vital information regarding vaccine appointments. Lela's career began in client service roles at CIBC and GUESS?, Inc., supplemented by education in Public Health and Safety with a Bachelor of Applied Science from Ryerson University.
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