Ricardo Veloso is an experienced professional in service delivery management and project management, currently serving as the Associate Director of Service Delivery Management and AMS Global Lead at Merck since March 2021. Previously, Ricardo held the position of SAP Project Manager and Senior Consultant at Cognizant from June 2013 to March 2021. Early career experience includes working as a Technical Support Coordinator and Business Analyst at Officer Distribuidora, where involvement in SAP implementation projects encompassed business analysis and system analysis roles in various modules. Ricardo holds a degree from Universidade Metodista de São Paulo, earned between 2000 and 2005.
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