Florencia Federico has a diverse professional background in customer service and analysis, with experience at Itaú Argentina as a Asistente Comercial from March 2019 to February 2020, and at Mercado Libre from January 2023 to October 2023, where various roles included Customer Service SSr Rep, Anti-Money Laundering Analyst (Job Training), Commerce Intelligence & Investigations Analyst - Fraud Prevention, Customer Service Sr Rep, and Customer Service Rep. Each customer service role involved addressing user inquiries through multiple channels and ensuring a positive customer experience. Florencia holds a degree in Marketing from UADE, completed in 2021, and pursued incomplete studies in Accounting at UADE from 2020 to 2021.
Location
Buenos Aires, Argentina
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