Dante Orlandini is a seasoned professional in customer experience operations, currently serving as a Sr. CX Operations & Systems Associate at Melio since November 2021. Responsibilities include managing the customer support platform Zendesk, overseeing support ticket lifecycles, and identifying opportunities for process improvements. Prior experience includes roles at Leonard Resource Group as a Senior Project Specialist, where strategies were implemented to enhance customer service operations, and as a Community Partnership Manager at RINGLET, focusing on influencer relationships. Early career positions encompassed various roles in media relations, marketing, and administrative support, complemented by a Bachelor of Arts in Political Science and Government from The Catholic University of America.
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