Cincinnati, Dayton, and Northern Kentucky’s premier flooring provider of the Quality Brands  (Karastan, Shaw, Mohawk, Mannington, Armstrong) and Hardwood Sand & Refinish services. 

Our goal - satisfied customers.  At McSwain Carpets & Floors, we place a high emphasis on customer service with the objective of assuring a hassle-free flooring installation experience.  Our company’s founding principles have remained unchanged as established by Ron McSwain in 1968: provide the customer the best possible service, selection, value, and quality. 
 
Our team at McSwain Carpets & Floors has made every effort to operate an ethical business where people want to work and shop.  We believe we are a “people business,” fostering relationships with our customers, employees, vendors, and communities.  The trust conveyed to McSwain through these relationships is not taken lightly.  It is our goal to seek customer input and feedback to continually improve our relationship.  It is our mission to develop lasting relationships each day with our customers.

Retail

McSwain Carpets & Floors

McSwain Carpets & Floors' headquarters in Cincinnati, OH, United States

This department oversees the efficient management of utility and warehouse operations.

Operations Management

The Sales Team at McSwain Carpets & Floors is responsible for driving revenue through the promotion and selling of our premier flooring products and services. This team engages with both residential and commercial customers, providing expert advice, personalized solutions, and ensuring a hassle-free installation process. Their goal is to foster and maintain strong customer relationships, ensuring satisfaction and long-term loyalty by offering exceptional service, value, and quality.

Sales Team

The Management Team at McSwain Carpets & Floors oversees various operational aspects to ensure seamless service delivery. Comprised of roles such as Inventory Manager, Ceramic Installation Managers, Office Manager, and Installation Manager, this team coordinates inventory management, supervises installation processes, maintains administrative efficiency, and ensures that customer service standards are meticulously upheld. Their aim is to streamline operations while fostering strong relationships with customers, employees, and vendors to achieve overall business objectives.

Management Team

The Leadership Team at McSwain Carpets & Floors is responsible for setting strategic direction, overseeing high-level decision-making, ensuring operational efficiency, and fostering a positive company culture. Comprised of top executives such as the President and Vice Presidents, this team focuses on maintaining the company's core principles of service, quality, and ethical business practices, while driving initiatives that enhance customer satisfaction and employee engagement.

Leadership Team

This department focuses on developing and executing marketing strategies to promote products and increase brand awareness.

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People (2)

Jobs (0)

Other teams

Sales Team

Management Team

Leadership Team

Marketing Department

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People (2)

Jobs (0)

Other teams

Sales Team

Management Team

Leadership Team

Marketing Department

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