Waqas Shoukat is currently the Department Head of the Contact Center at MCB Bank Limited, a role they began in 2023. Previously, Waqas served as the Head of Zindigi Contact Center Digital Banking at JS Bank from 2022 to 2023, and as the Contact Center Manager at The Bank of Punjab from 2018 to 2022. Waqas holds a Master of Commerce (M Com) degree from the National College of Business Administration & Economics, where they studied from 2021 to 2025. They are known for their strong caller engagement skills and their ability to communicate performance goals effectively.
Location
Lahore District, Pakistan
This person is not in any offices