Rachel Parks is a skilled customer success professional currently serving as the Sr. Customer Success Operations Manager at Matterport. With a background in digital marketing, SaaS, and customer education, Rachel has previously held positions including Senior Customer Success Manager at UserIQ and Senior Success Advisor at Springbot, where they were a founding member of the customer advocacy team. Rachel's expertise extends across various CRMs and customer success analytics tools, and they have a keen interest in technology and e-commerce. They earned a B.A. in Journalism and Mass Communication-Advertising from the University of North Carolina at Chapel Hill.
This person is not in any offices