Priscilla Ferronato, Ph.D., is the Director of Experience Research and Analytics at Mastercard, where they leverage over 10 years of experience in research and analytics. Priscilla held various influential roles, including as AVP Digital Product Experience at Synchrony and Principal UX Researcher at The RealReal. They earned a Ph.D. in Informatics from the University of Illinois at Urbana-Champaign, where their thesis focused on Human-Computer Interaction. Priscilla's research has led to several peer-reviewed publications and recognition for excellence in teaching during their tenure as a Teaching Assistant.
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