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Arlene Kho is a Technical Account Manager at SessionM, a Mastercard Company, where they excel in helping large organizations maximize their loyalty program potential. Previously, they served as a Project Manager at Biofourmis, focusing on enhancing workplace safety and building project management processes. Arlene also held the role of Projects and Accounts Manager at Eunoia, managing B2B pre-sales and project management, and worked as an Operations Executive, overseeing daily operations and human resources. They hold a Bachelor of Science in Banking and Finance from the University of London and a Diploma in Management Studies from the Singapore Institute of Management.