Marshall Fleet Solutions (MFS) is the UK’s largest independent refrigeration (including installation), tail lift and commercial vehicle fleet service and support organisation.

A proud member of the Marshall Group of companies, headquartered in Cambridge UK,  Marshall Fleet Solutions started life in 1972 as Marshall Thermo King and soon grew to become the UK’s largest vehicle-mounted refrigeration supply and maintenance companies. The company prides itself on being one of the largest Thermo King Dealers in Europe. 

The organisation is a true one-stop-shop for all aspects of transport refrigeration supply, installation and repair. We also provide national support for tail lift, moving deck trailer lifts and ancillary products.  Approximately 80% of jobs are undertaken at customer premises or roadside, by one of the company’s 150 mobile engineers.  

In addition to providing 24 hour emergency breakdown cover 365 days per year, routine and scheduled servicing can be booked in to one of our strategically located workshops across the UK. To compliment this, we also offer fleet maintenance contracts tailored to suit specific operator needs, to provide budgetable running costs supported by fleet management and compliance.

Both emergency breakdown and scheduled service calls are co-ordinated by our own in house regional and national Customer Service Centres. This is a 24/7 operation, so you will always be able to talk to our staff, who will assist with your enquiry, whatever the time or day.  

With GPS tracking systems fitted to all vans, our Controllers are instantly able to locate the closest engineer and electronically send details of your job.  They will advise you of  ETA and update you regularly until the job is completed.

Freight

Marshall Fleet Solutions

Marshall Fleet Solutions' headquarters in Cambridge, United Kingdom

This department oversees the supply and distribution of parts and accessories for aftersales support.

Parts Management

The Finance and Operations team at Marshall Fleet Solutions oversees the strategic financial planning, budgeting, and reporting to ensure the company's financial health and operational efficiency. This team manages financial controls, analyzes financial performance, and oversees the daily operations of service coordination to maximize productivity and service quality. They also ensure strict compliance with financial regulations and support decision-making to enhance the company's profitability and operational effectiveness.

Finance and Operations

The Operations Team at Marshall Fleet Solutions is responsible for the efficient coordination and execution of all refrigeration, tail lift, and commercial vehicle fleet services. This includes overseeing the installation, maintenance, and repair activities carried out by the company's 150 mobile engineers and strategically located workshops. The team ensures smooth operational workflows, manages fleet maintenance contracts, and supports both emergency breakdown and scheduled services through effective communication and precise job allocation using advanced GPS tracking systems. They work 24/7 to guarantee customer satisfaction and operational excellence.

Operations Team

The Business Development and Sales team at Marshall Fleet Solutions is responsible for identifying and securing new business opportunities, maintaining key customer relationships, and driving revenue growth. Led by the Head of Sales, the team, which includes Business Development Managers and Key Account Managers, focuses on expanding the company's market presence, developing tailored fleet maintenance contracts, and ensuring client satisfaction through personalized service. They play a pivotal role in promoting MFS’s comprehensive range of transport refrigeration, installation, and vehicle fleet support services.

Business Development and Sales

This department specializes in the design, development, and maintenance of refrigeration systems and technologies.

Refrigeration Engineering

The Leadership Team at Marshall Fleet Solutions (MFS) is responsible for steering the strategic direction of the company, ensuring operational excellence, and driving growth. Consisting of key executives like the Managing Director, VP Engineering Manager, and VP Service Co-ordinator, the team oversees the company's core functions, including engineering, service coordination, and customer support. They work collaboratively to uphold MFS's reputation as the UK’s leading independent refrigeration and fleet service organization, ensuring high standards in both emergency breakdown services and scheduled maintenance.

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Other teams

Finance and Operations

Operations Team

Business Development and Sales

Refrigeration Engineering

Leadership Team

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People (5)

Jobs (0)

Other teams

Finance and Operations

Operations Team

Business Development and Sales

Refrigeration Engineering

Leadership Team

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