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Jose A. Guzman is a bilingual Human Resources professional with over two decades of experience in the hospitality industry. Currently, they serve as the Director of Human Resources at The Westin Phoenix Downtown, leading HR strategic initiatives and operations. Previously, they held the position of Director of Human Resources Operations at Sheraton Phoenix Downtown, playing a crucial role in hotel reopening strategies post-COVID-19 and executing a brand reimagination initiative. Jose's career began in operational roles at The Phoenician Resort, where they gained valuable insights into hospitality. They graduated with a Bachelor’s Degree in Interdisciplinary Studies focused on Business and Spanish from Arizona State University and have been actively involved in community and academic initiatives.