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Khanh Pham currently serves as the Retailer Customer Success Manager at NielsenIQ, where responsibilities include managing end-to-end services for 10 corporate retailers. Prior experience includes a role as Performance Executive at Mindshare, achieving 100% digital media KPIs and enhancing team productivity through self-designed automation tools. An internship at Exotic Voyages resulted in a significant increase in website traffic and conversion of customer requests to sales. Additionally, Khanh co-hosted networking events for Startup Grind, engaging prominent local and regional business leaders. Khanh holds an MSc in E-Business from Newcastle University, a BA (Hons) in International Business Management from Northumbria University, and a BTEC HND in Business from the National Economics University in Vietnam.