Marco Lepore, PFP, is a passionate and proven Financial Services Executive with extensive experience in Wealth Management, Retail Banking, and Contact Center operations. Currently serving as the Director and Head of Group Benefits Contact Center Operations at Manulife since 2021, Marco has a strong track record of transforming underperforming businesses into top performers through effective team leadership and strategy execution. Previously, at TD, Marco held several leadership roles, including Senior Regional Manager and AVP of Sales & Advice, contributing significantly to process optimization and customer experience initiatives. Marco earned a Bachelor of Commerce degree with a Minor in Geography from McMaster University from 1991 to 1995.
Location
Canada
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