Nicole Ebner is a seasoned hospitality professional with extensive experience in the Food and Beverage sector, currently serving as the Director of Food and Beverage at Mandarin Oriental since January 2013. In this role, Nicole has led a large team through significant challenges, including the operational complexities of a two-Michelin star restaurant and new restaurant openings. Responsibilities have included concept development, staff recruitment, financial performance management, and the implementation of SOPs to enhance guest experiences. Previous positions encompass various leadership roles across notable restaurants, demonstrating a strong background in management best practices, quality control, and strategic marketing. Nicole holds an Executive MBA from RMIT University, further solidifying expertise in business management within the hospitality industry.
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