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Kato Denis is a Senior Quality Assurance Associate at Maisha Meds, where they conduct quality checks and monitor service delivery for newly onboarded facilities. They previously served as a web and systems administrator at Makerere University, where they managed hardware and software installations, network administration, and website development. With a Bachelor of Information Systems and Technology from Makerere University, Kato brings a wealth of IT support experience and strong analytical skills to their current role. They have demonstrated a commitment to customer service excellence and continuous improvement throughout their career.