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Kieran Smith is a Senior Customer Experience Consultant at A.P. Moller - Maersk, where they optimize supply chain processes and enhance client relationships. With over seven years of experience in the shipping and logistics industry, Kieran previously served as a Senior Customer Service Agent at Sealand, managing key client accounts and improving service levels. Kieran began their career as a Customer Service Agent at The Contact Company and further developed their skills at Seago Line as a Customer Service Advisor. Kieran holds a background in Sport Studies, Government & Politics, and Chemistry from Mount St Mary's School.