M1, a subsidiary of Keppel Corporation, is Singapore’s first digital network operator, providing a suite of communications services, including mobile, fixed line and fibre offerings, to over two million customers. Since the launch of its commercial services in 1997, M1 has achieved many firsts – becoming one of the first operators to be awarded one of Singapore’s two nationwide 5G standalone network license, first operator to offer nationwide 4G service, as well as ultra high-speed fixed broadband, fixed voice and other services on the Next Generation Nationwide Broadband Network (NGNBN). M1’s mission is to drive transformation and evolution in Singapore’s telecommunications landscape through cutting-edge technology and made-to-measure offerings. 

Telecommunications

M1's headquarters in Singapore, Singapore

The Engineering and Technical Team at M1 focuses on designing, implementing, and maintaining the company's advanced telecommunications infrastructure. This includes the development and optimization of the 5G standalone network, LTE, and Next Generation Nationwide Broadband Network (NGNBN). They are responsible for network planning, data architecture, system engineering, and technical support, ensuring robust, high-speed, and reliable services for M1’s over two million customers.

Engineering and Technical Team

The Marketing team at M1 is responsible for developing and implementing comprehensive marketing strategies to promote M1’s communications services. This includes managing brand and marketing communications, overseeing digital and performance marketing efforts, enhancing martech capabilities, and driving customer acquisition and retention for both mobile and broadband offerings. The team collaborates across various functions to ensure cohesive messaging and innovative marketing approaches to strengthen M1’s market position and align with its mission of transforming Singapore’s telecommunications landscape.

Marketing

The Leadership Team at M1 is responsible for setting the strategic direction of the company, driving innovation, and ensuring operational excellence across its telecommunications services. Comprising C-suite executives, the team collaborates to leverage cutting-edge technology, enhance customer offerings, and maintain M1's competitive edge in the fast-evolving digital landscape. Their collective expertise supports M1's mission to transform Singapore's telecommunications sector while delivering sustainable growth and profitability.

Leadership Team

The Customer Service Team at M1 focuses on delivering exceptional support and service to over two million customers through various touchpoints. They handle customer queries, resolve issues related to mobile, fixed line, and fibre services, and ensure a seamless user experience. The team is responsible for deployment and support, retail operations, and the maintenance of service standards, driving customer satisfaction and loyalty.

Customer Service Team

The Cyber Security team at M1 is responsible for safeguarding the company’s digital infrastructure and data against cyber threats. This includes implementing robust security measures, establishing governance protocols, monitoring for unusual activities, and responding to incidents to protect M1’s network and customers. The team ensures compliance with regulatory requirements and continuously evolves their strategies to tackle emerging cyber risks in the telecommunications landscape.

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Marketing

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About

People (20)

Jobs (0)

Other teams

Marketing

Leadership Team

Customer Service Team

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