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Camila López serves as the Client Success Senior Manager at LYNXUS Solutions since March 2022, where responsibilities include leading initiatives for exceptional client experiences, fostering long-term partnerships, and collaborating with cross-functional teams to enhance product offerings. Previous roles include Senior Manager and Quality & Operations Manager at Emergia Contact Center, focusing on aligning training and quality assurance processes. Camila López has also worked as Quality Assurance Lead at Lynxus Solutions, Customer Experience Lead at LFS, and held multiple positions at Webhelp, including Team Supervisor and QA Analyst, where key contributions involved evaluating interactions, designing customer journey maps, and ensuring compliance with performance metrics.