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Jess Shi is currently a Senior Associate in Customer Success Strategy and Operations at LinkedIn, a role they have held since 2021. Prior to this, Jess was an Associate in the same department at LinkedIn from 2019 to 2021, and served as Data Strategy Lead at Achievement First from 2018 to 2019. They began their career as a Growth Marketing Associate at Skillshare in 2017, following their time as a Consultant at Oliver Wyman from 2015 to 2017. Jess earned a Bachelor of Science degree from the Massachusetts Institute of Technology in 2015.