Jose A. Robles is a seasoned Senior Customer Success Manager at LightBox, with extensive experience managing high-value government accounts and ensuring exceptional customer retention through data-driven strategies. Having contributed to various roles within LightBox since 2013, including Customer Success Manager and Committee Member of the Diversity, Equity & Inclusion Council, Jose excels in client onboarding, training facilitation, and fostering user communities. Previous positions at ArborPro, Inc. and ARI Network Services, Inc. showcase robust project management skills and proficiency in technical support. Jose holds a Master of Arts in Geography and a Bachelor's degree in History & Anthropology from California State University, Long Beach.
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