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Angela Hensley, CPCU, is a dynamic and results-driven professional with 34 years of experience in the insurance industry, specializing in claims and service operations. Hensley has held prominent roles at Liberty Mutual Insurance, including Vice President and Manager of the Customer Response Center, where they oversaw a team of over 1,500 to meet key business targets. Prior to this, Hensley served as Vice President of Property Claims, leading a large operation handling significant financial responsibilities. Hensley earned a Bachelor of Business Administration from McKendree University.