Benoit SAUX currently serves as the VP of Operations Customer Success at Lectra, focusing on customer satisfaction and operational goal achievement through a Customer Success organization, while maintaining and developing after-sales revenue since June 2024. Prior to this role, Benoit was the Director of Aftersales Operations at Suzuki France, where responsibilities included overseeing the after-sales strategy for the French market. Benoit held the position of Director After Sales Solutions at izmocars France, promoting CRM solutions in the automotive sector. Experience also includes a General Manager role in after-sales performance at Groupe Renault, managing quality and business performance for a subsidiary, and several positions at Sodicam² - Groupe Renault, including administration, finance, and after-sales management. Benoit's career commenced as an R&D Engineer in Australia, coupled with a solid educational background in mechanics from the Institut français de Mécanique avancée.
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