Charlotte Prom is an experienced professional in business applications and marketing technology, currently serving as the Director of Business Applications at ³¢±ð²¹»å³Õ±ð²Ô³Ù³Ü°ù±ðâ„¢ since January 2018. Charlotte has a strong background in Microsoft Dynamics CRM and ERP systems, having previously worked as a Project Lead at Spruce Technology, Inc., where project management and technical CRM advice were key responsibilities. Prior experience includes serving as Senior Director of Marketing Technology at Brookdale, where Charlotte managed the implementation of a new CRM system for a large organization, and holding the role of National CRM Leader at Grant Thornton LLP, overseeing a cloud-based CRM system for 1,200 users. Charlotte's career began as a Marketing Manager at Clifton Gunderson LLP, and Charlotte holds a BA in Business with an emphasis in Accounting and Computer Science from Alverno College.