Stephanie Lubiak is the Head of Customer Success at KX, where they focus on enhancing customer engagement through innovative success programs. Previously, they served as a Product Manager at Thesys CAT LLC and held various roles at IBM, including Senior Consultant and Managing Consultant in Financial Services, where they led significant technology and operational projects. Stephanie earned a Bachelor of Science in Engineering with a specialization in Operations Research and Financial Engineering from Princeton University. Their expertise lies in customer retention strategies, product management, and optimizing operational workflows.
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