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Abdul-Karim Mohammed Awaf is a skilled professional with extensive experience in customer success, product management, communication, and journalism. Currently serving as a Customer Success Specialist at Kudobuzz since January 2019, Abdul-Karim effectively resolves customer inquiries and provides solutions related to product issues. Previously, as an Associate Product Manager, responsibilities included forming marketing partnerships and creating SEO-friendly content. Abdul-Karim also worked as a Communication, Sponsorship & Fundraising Officer at SOS Children's Villages Ghana, where communication strategies were designed and reports were written. Prior experience as a Journalist at Graphic Communications Group Limited involved investigating leads and writing news articles. Abdul-Karim holds a Master of Sciences in Digital Marketing Management from the University of Strathclyde and a Bachelor's Degree in Communication Studies from the University of Cape Coast.