krisenchat is a free psychosocial counseling service for children and young adults in need. We offer children and young people professional help - every day, 24 hours a day via WhatsApp or text message. krisenchat has been available 24/7 since May 2020. Since then, 500+ crisis counselors have been able to help in over 150,000 crisis situations. We are an interdisciplinary, dynamic team and we work flexibly in our beautiful office in Berlin or from home.

Humanitarian

krisenchat

krisenchat's headquarters in Berlin, Germany

This department coordinates and manages volunteer involvement and activities.

Volunteer Services

The Crisis Counseling team at krisenchat is dedicated to providing immediate psychosocial support to children and young adults facing crises. Comprising trained crisis counselors, psychologists, and social workers, the team operates 24/7 to offer professional assistance via WhatsApp and text message. They work collaboratively to assess individual needs, deliver effective counseling, and ensure that young people receive the help they need in difficult times.

Crisis Counseling

The Human Resources & People Development team at krisenchat focuses on attracting, training, and supporting the organization’s crisis counselors and staff. They develop programs to foster professional growth, ensure a positive workplace culture, and manage volunteer engagement to maintain an effective, compassionate, and skilled workforce dedicated to delivering critical psychosocial support.

Human Resources & People Development

The Marketing and Outreach team at krisenchat is responsible for raising awareness about the psychosocial counseling services provided to children and young adults. They develop and implement online marketing strategies, create engaging content, and build partnerships to effectively reach those in need. Through targeted campaigns and outreach initiatives, the team aims to inform and connect with potential users, ensuring that support is accessible to all who require it.

Marketing and Outreach

The Leadership Team at krisenchat is responsible for setting the strategic direction and vision of the organization, ensuring that the psychosocial counseling services are effectively delivered to children and young adults in crisis. This team drives operational excellence, fosters partnerships, and oversees the implementation of technology-driven solutions to enhance the service's accessibility and impact. They play a critical role in organizational culture, guiding a collaborative and dynamic work environment for all employees and crisis counselors.

Leadership Team

This department provides support and counseling services to individuals facing psychosocial challenges.

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People (4)

Jobs (0)

Other teams

Crisis Counseling

Human Resources & People Development

Marketing and Outreach

Leadership Team

Psychosocial Services

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People (4)

Jobs (0)

Other teams

Crisis Counseling

Human Resources & People Development

Marketing and Outreach

Leadership Team

Psychosocial Services

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