Eduardo DaSilva is an experienced professional in IT and business process management, currently serving as a Senior Manager Consultant for SAP CRM/C4C CX at KPS AG since January 2020. Prior to this role, Eduardo worked as a Senior Business Analyst at Trelleborg Sealing Solutions, where responsibilities included creating a template for pilot sites and acting as a liaison between IT and business stakeholders. With a strong foundation in Agile methodology, Eduardo has also held positions as a Senior BPM Business Process Specialist at Trelleborg and a Business Analyst for Financa at EXICTOS. Early career roles included JD Edwards support and consultancy at notable companies, leading to a comprehensive background in ERP systems and project management. Eduardo holds a degree in Information Technologies from Universidade Nova de Lisboa.
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