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Alexis Miranda is a Senior Customer Success Manager at Kpler, beginning in May 2021, with a focus on training, onboarding, and optimizing product knowledge for newly acquired accounts. Prior to this role, Alexis served as a Customer Success Analyst at HCSS from August 2017 to May 2021, where responsibilities included onboarding and conducting annual business reviews to enhance customer retention. Additionally, a background in marketing consulting at Select Plumbing Leak Investigators resulted in a significant sales increase of 18% within six months, while previous roles included account management at Comfandi and junior consultancy at ECO Resultores. Alexis holds a degree in Communications with a specialization in Marketing and Corporate Communications from Universidad Autónoma de Occidente, earned from 2006 to 2011.