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Iain Critchley is a Senior Client Partner at Korn Ferry, specializing in Sales and Service since December 2019, focusing on Sales Force Effectiveness in the EMEA region. Prior roles include Senior Director of Professional Services at Miller Heiman Group, where Iain led EMEA sales operations and client consulting, and Global Sales and Markets Director at KPMG, overseeing the implementation of the Business Development methodology 'MarketEDGE' globally. Iain's extensive experience spans various leadership roles in sales, training, and operational effectiveness at prominent organizations including AstraZeneca and Barclaycard. Iain holds a P.G.C.E. from the University of Birmingham and a B.Sc. from Coventry University.