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Frank Schust serves as Abteilungsdirektor IT-Service, Configuration und Asset Management at KfW since September 2018, overseeing processes related to Configuration Management, License Management, and Asset Management while continuously developing essential products. Prior experience includes roles as Teamleiter Change & Configuration Management at KfW, and a range of positions at Toll Collect from July 2003 to August 2018, where roles included Prozessmanager for Change Management and Problem Management. Earlier experience consists of technical support roles at Stream Global Services and Tropper Data Services. Frank Schust holds a degree in IT Systemökonom from VWA Berlin and a Kaufmann für Bürokommunikation certification from EDFrau GmbH.