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Jim Baker is the Vice President of Global Customer Operations at Keysight Technologies, where they focus on driving operational excellence and enabling go-to-market transformation. With 30 years of experience in customer-facing sales and sales operations, they have held various prominent roles, including Vice President of Global Sales Operations at Ixia and Solution Architect at HP. Earlier in their career, Jim worked as a Systems Engineer at BellSouth and oversaw a consulting business specializing in commercial application development. They hold a degree from the Georgia Institute of Technology.