Sampath Gudelli currently serves as a Senior Engineer in NOC services at Kaseya, where responsibilities include managing 24/7 monitoring and support of client IT environments utilizing Kaseya Datto for RMM and IT Glue for documentation, as well as leading the escalation and resolution of Tier 2 incidents to ensure SLA compliance. Prior to this role, Sampath worked at Wipro as a Technical Support Engineer, focusing on the setup of LAN and WAN. Sampath holds a Bachelor of Engineering degree from CMR Institute of Technology in Hyderabad.
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