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Farhana Hamid-Rantanen (Msc

Digital Services: Customer Support & Adoption Specialist

Farhana Hamid-Rantanen holds a Master of Science degree in Agri-food Systems and Rural Development from Czech University of Life Sciences Prague and a Bachelor of Science degree in Plant Biotechnology from the University of Nottingham Malaysia. Currently serving as a Customer Support & Adoption Specialist at Kalmar, Farhana has improved average response times significantly and is leading a project for customer inquiry migration to Salesforce. Previous roles include positions as a Marketing Manager at Expodia, Marketing Trainee at Avant Tecno, and various marketing and research roles at Valmet, Kantar, CodeNOW, mezzoNet, and Orrery Expansion Consulting. Farhana's experience spans digital marketing, process improvement, project management, and data analysis, showcasing a strong background in both strategic and operational capacities within diverse sectors.

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