Sonia Mahal is currently a Lead IT Support Analyst/Manager who has spearheaded significant initiatives in incident communications and business continuity, notably enhancing operational excellence and compliance. Previously, Sonia managed training operations at Computer Consultants Corporation and served as a Business Systems Analyst at various organizations, including Kaiser Permanente, where they improved system performance and user satisfaction. With a Bachelor of Business Administration in Computer Information Systems Science from the University of the District of Columbia, Sonia is dedicated to driving change and fostering collaborative growth in the IT landscape.
Location
San Francisco, United States
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